Charter lost 172,000 broadband customers in the second quarter, a steeper drop than a year earlier

172,000. That is the number of Spectrum Internet customers Charter lost in the second quarter, leaving 29.4 million. It is a wider loss than the 116,000 the company gave up in the same quarter of 2025, and the direction is the story.

The pressure is competitive and it is familiar. Fixed wireless home internet, sold by the mobile carriers over their networks, and fiber from other providers have been pulling residential broadband customers away from cable for two years. Total customer relationships fell by 184,000 to 31.5 million. Monthly residential revenue per customer slipped to $117.52, down 1.8 percent.

Revenue was $13.5 billion, down 1.7 percent, which Charter tied mainly to lower residential video. Net income attributable to shareholders was $1.3 billion. Adjusted EBITDA was $5.4 billion, down 4.3 percent, or down 3.2 percent once transition expenses tied to the pending Cox deal are stripped out.

Mobile is the growth the company points to. Spectrum Mobile added 406,000 lines and now totals 12.5 million, though that quarterly gain was smaller than the 491,000 added a year earlier. Video customers fell by 21,000. Free cash flow was $969 million and capital spending was $2.9 billion. Chief executive Chris Winfrey said Spectrum would gain scale after the Cox transaction closes.